User Support

Should you require assistance pertaining to our services, we encourage you to engage with us on our Discord Server. By opening a ticket in the “contact-us” channel, you can ensure a swift response to your inquiries. This method is not only effective but also streamlines our ability to provide you with the help you need.

Contact the Triple Confirmation Team

Should you wish to reach out to the Triple Confirmation Team, we warmly invite you to join our Discord Server for the most expedient response. Alternatively, you’re welcome to communicate with us via email at:

Where is TC headquartered?

Triple Confirmation is registered as an LLP in London, United Kingdom, under the company number OC446224 since March 10th, 2023. It’s essential to highlight that our founding team hails from across the globe. With one founder based in Canada, another in the United States, and the last in the United Kingdom, we truly embody the ethos that Triple Confirmation knows no borders!

Is the identity of the founders known?

Indeed! We believe in full transparency. Our founding team, comprising Will Baker from the United Kingdom, Adam Hesketh from Canada, and Jonas Schramm from the United States, is fully disclosed.

Are you open to partnerships?

Definitely! We warmly invite any collaboration propositions. Whether you’re eager to introduce your project to our community, envision a seamless integration with our project, or simply wish to discuss potential opportunities, we’d be delighted to connect. Please reach out to us and we’ll respond promptly. We eagerly await the chance to explore the possibilities with you!

Triple Confirmation LLP endeavours to adhere to all applicable Financial Conduct Authority (FCA) regulations, the Financial Services and Markets Act 2000 (FSMA), and the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Triple Confirmation LLP takes compliance with financial laws very seriously and has already taken up representation in the UK to solicit legal advice. We believe that well-regulated industries are essential for a well-functioning society. Our non-custodial decentralised automated trading service is committed to operating in compliance with all applicable laws and regulations. We are passionate about pushing forward decentralisation in the crypto space as a means of preventing criminal activity and scams. Our smart contract system ensures users are in full control of their funds, with all transactions transparent and auditable. We believe that our company falls outside the scope of the Joint Money Laundering Steering Group Guidance from July 2020, as our smart contract system is fully non-custodial, decentralised, community-operated, and puts users in full control. We are a financial technology software company; not a bank, broker, or centralised cryptoasset entity. We understand that blockchain technology presents new challenges for financial compliance, sanctions, anti-money laundering rules, and counter-terrorism funding. We have implemented a Sanctioned Users list as a sign of good faith and are committed to working with the FCA and other government officials to ensure that we do not provide any financial support to terrorists while fostering innovation in the United Kingdom. Your use of this dApp is at your own risk. By doing so, you release Triple Confirmation LLP, its creators, developers, and contributors from liability arising from any reliance on the information or services provided. Investments in cryptocurrencies and digital assets carry inherent risks, including price volatility, regulatory uncertainty, and potential loss of funds. You should consult a qualified professional prior to making financial, investment, or cryptocurrency-related decisions. Triple Confirmation LLP, its creators, developers, and contributors may hold positions in the cryptocurrencies, products, or services mentioned and their opinions do not reflect the views of their employers or affiliated organisations.

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